For my own reference as much as anything here is a list of things I do when I have to wipe and reload a client’s PC. Make sure the client understands what it means to reload the Operating System. All their documents will be saved (and possibly their entire profile) but all programs will have [...]
Archive for the ‘Knowledge Base’ Category
Problems opening files in Outlook 2000.
If you are having problems opening files in Outlook make sure to delete the Outlook Secure Temporary Files. They can be a pain to find however. The directory that holds them in Outlook 2000 & 2003 is: C:\Documents and Settings\%username%\Local Settings\Temporary Internet Files\OLK”followed by numbers” The OLK will be followed by a series of numbers. [...]
Ordering Microsoft Replacement Disks
This is just a quick note for reference. Often I have to have client call Microsoft to get replacement disks for a variety of Microsoft software. From Microsoft’s site: Also, to obtain a replacement disk, telephone the Microsoft Order Desk at (800) 360-7561, and request a replacement for your damaged disk. If you are outside [...]
Segate’s MaxBlast
Update: Turns out MaxBlast only works for Seagate or Maxtor drives. So if you have one of those then get your free copy of Acronis True Image. So Seagate offers a drive image tool called MaxBlast 5 for free. The really great thing is it’s powered by Acronis. Acronis has some great Drive Imagining software [...]
Auto Authenticating Firefox with iPrism
The iPrism instructional videos explain how to do this but for a quick reference just follow these instructions: Open Firefox. Type about:config in the URL bar. In the Filter box type: uris There will be three entries. Double click the first entry. In the pop up box, enter the hostname or IP address of the [...]
Install problems because of pendingfilenameoperation.
Ok I don’t have the specifics because they were lost, however I had a problem loading ADP’s Payroll application on my XP Pro machine. It would fail. I was talking to ADP’s tech help and they remoted in and removed an entry in my registry. The entry was called pendingfilenameoperation and in the value of [...]
Problems with Windows Updates and XP SP3
I started having problems with Windows Updates after installing XP Service Pack 3. The install of the updates would fail. After it failed Windows would ask me to install them during shutdown but that didn’t work either. I installed SP3 right after it came out. Soon there after Microsoft pulled it and released it again [...]
Creating a domain default user profile.
Because its been so long I forgot. http://windowsitpro.com/article/articleid/47534/how-can-i-set-the-default-domain-user-profile.html addthis_url = ‘http%3A%2F%2Fblog.thenitetechs.com%2F2008%2F08%2Fcreating-a-domain-default-user-profile%2F’; addthis_title = ‘Creating+a+domain+default+user+profile.’; addthis_pub = ”; Technorati Tags: Knowledge Base
Keyboard Pattern Theory to Password Management.
I’m starting to think that passwords are more effective in patterns. What I mean is it’s better to have a pattern to develop passwords than to use the same one for everything or some program to track passwords. I have a lot of passwords on the web and I think I’ve finally figured out a [...]
Offer Remote Assistance
I keep a shortcut on my desktop to Microsoft’s Remote Assistance. Well actually it’s the “Offer Remote Assistance.” Generally I use a version of VNC but sometimes I need access to a computer that’s not on our domain and thus not subject to the install VNC group policy. Plus Microsoft’s remote access is just pretty. [...]