Archive for the ‘Problem Solved’ Category

Moving Exchange installation from a SAN to local hard disks.

Here is an interesting scenario.  Imagine if you will an Exchange 2007 SP1 server with 2 drives (D & E).  D&E are actually located on a SAN.  D holds the entire installation of Exchange, program files and mail stores.  E just has the transaction log.  Now imagine that you need to move the installation of [...]

WatchGuard Firebox Stripping Attachments Because of UUENCODE.

I’m not a WatchGuard Sys Admin by training.  I have a CCNA but WatchGuard Firebox is a different animal in many respects.  I recently ran into a problem where the Gateway AntiVirus, specifically the SMTP Proxy, was stripping email attachments from one of our vendors.  The message the end user received was vague: The WatchGuard [...]

Remote Assistance via Command Line in Windows 7

I use to offer remote assistance using a shortcut in XP.  That no longer works with Windows 7.  Instead the easiest way I’ve found is to use the command line. To run Remote Assistance Windows 7 uses a program called MSRA.exe.  MSRA.exe can be run from the command line.  So the easiest way to offer [...]

Set a Trusted Site in Group Policy

I’m now in an environment where the end users don’t have access to any of the Tabs in Internet Options. So they can’t add their own Trusted Sites. Apparently this was never an problem until they needed to run software on a Bank’s Website. I needed a way to manage their Trusted Sites for them [...]

Locations of Folder Redirection Related Registry Keys.

I had never had this happen before, but we could not change the location of a redirected My Documents folder after setting up a client with a new server. I’m not sure we ever figured out the whys of it, any ideas? However we did figure out a work around. For users who existed before [...]

DHCPLOC Utility

I never new about this one but we had a reason so use it yesterday. Computers at one of the stores were being given false DNS entries by a false DHCP server. Since others may see this malware on their systems the DNS Servers it used were: 64.86.133.51 and 63.243.173.162 On one of the machines [...]

Seeing the NTFS Security Tab in XP Home.

Maybe there is an easier way to do this, but I found myself desperately trying to change the permissions on a bunch of folders using XP Home. Turns out that unless your in Safe Mode (I haven’t tried this) you can’t see the Security tab for a given folder in XP Home Edition. One solution [...]

Vista Configuring Update Loop

This was a bit of a strange one. A client had an HP Pavilion dv6000 laptop that was stuck on “Configuring Updates: 3 of 3.” The the laptop would reboot automatically and configure update 3 of 3 again. Normally I would use the Vista Recovery disk but it would just boot to a blank screen. [...]

Sync RoboForm Data using Live Mesh

I have a paid version of Roboform and I wanted to sync my data between my home and work PCs. I was able to accomplish this (fairly) easily using Live Mesh. I’d have to imagine this would work equally well for Keepass Password Safe (which is free for those of you who don’t want to [...]

Yellow Text in Outlook

One of my users had a problem where every time she responded to certain emails her response would be in yellow. I’ve seen this a couple of times in my career and it always has to do with a Outlook Theme. In most cases it’s when using an older version of Outlook like 2000. Anyway [...]